Not every client journey will be smooth. Emotions run high during weddings, and sometimes that leads to misunderstandings or unrealistic expectations.

Start by setting boundaries from the beginning. Clear communication, detailed contracts, and written timelines can prevent many issues. When problems do arise, stay calm and professional—don’t take it personally.

Practice active listening. Sometimes clients just want to feel heard. If you need to de-escalate, offer solutions, not blame. Lean on your AWP network for advice or support. Handling difficult clients with grace is a skill that elevates your brand and earns long-term respect.